Petblink Privacy Policy

This Privacy Policy describes how and when petblink collects, uses and shares your information when you use our Services. Petblink receives your information through our various websites, SMS, APIs, email notifications, applications, buttons, widgets, and ads (the "Services" or "petblink") and from our partners and other third parties. For example, you send us information when you use petblink from our website, post or receive Posts via SMS. When using any of our Services you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy. Irrespective of which country you reside in or supply information from, you authorize petblink to use your information in the European Union and any other country where petblink operates. If you have any questions or comments about this Privacy Policy, please contact us at privacy@petblink.com

Information Collection and Use

Tip We collect and use your information below to provide our Services and to measure and improve them over time.

Information Collected Upon Registration: When you create or reconfigure a petblink account, you provide some personal information, such as your name, username, password, email address and location. Some of this information, for example, your name and username, is listed publicly on our Services, including on your profile page and in search results. Some Services, such as public user do not require registration.
Additional Information: You may provide us with profile information to make public, such as a short biography, your location, your website, or a picture. You may provide information to customize your account, such as a cell phone number. We may use your contact information to send you information about our Services or to market to you. You may use your settings to unsubscribe from notifications from petblink. You may also unsubscribe by following the instructions contained within the notification or the instructions on our website. We may use your contact information to help others find your petblink account, including through third-party services and client applications. Your privacy settings control whether others can find you by your email address or cell phone number. You may choose to upload your address book so that we can help you find petblink users you know. We may later suggest people to follow on Petblink based on your imported address book contacts, which you can delete from Petblink at any time. If you email us, we may keep your message, email address and contact information to respond to your request. If you connect your petblink account to your account on another service in order to cross-post between petblink and that service, the other service may send us your registration or profile information on that service and other information that you authorize. This information enables cross-posting, helps us improve the Services, and is deleted from petblink within a few weeks of your disconnecting from petblink your account on the other service. Providing the additional information described in this section is entirely optional.
Professionals: All pet professionals such as Vets, Trainers are required to send us their relevant documentation and certificates so as to get a professional account.
Posts, Following, Lists and other Public Information: Our Services are primarily designed to help you share information with the world. Most of the information you provide us is information you are asking us to make public. This includes not only the messages you Post and the metadata provided with Posts, such as when you Posted, but also the lists you create, the people you follow/friend, the Posts you mark as favorites or Repost/share, and many other bits of information that result from your use of the Services. Our default is almost always to make the information you provide public for as long as you do not delete it from petblink, but we generally give you settings to make the information more private if you want. When you share information or content like photos, videos, and links via the Services, you should think carefully about what you are making public.
Location Information: You may choose to publish your location in your Posts and in your petblink profile. You may also tell us your location when you set your location on petblink.com or enable your computer or mobile device to send us location information. You can set your Post location preferences in your settings. We may use and store information about your location to provide features of our Services, such as Posting with your location, and to improve and customize the Services, for example, with more relevant content like local trends, stories, ads, and suggestions for people to follow.
Links: Petblink may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
Cookies: Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles or lists. A cookie is a small data file that is transferred to your computer's hard disk. Petblink may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.
Log Data: Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications, use your petblink account to authenticate to a third-party website or application, or visit a third-party website that includes a petblink button or widget. Petblink uses Log Data to provide our Services and to measure, customize, and improve them.
Third-Parties: Petblink uses a variety of third-party services to help provide our Services, such as hosting our various blogs and wikis, and to help us understand the use of our Services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID or cryptographic hash of a common account identifier (such as an email address), to help us measure ad.

Information Sharing and Disclosure

Tip We do not disclose your private personal information except in the limited circumstances described here.

Your Consent: We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your petblink account.
Service Providers: We engage service providers to perform functions and provide services to us in the European Union and abroad. We may share your private personal information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.
Law and Harm: Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect petblink‘s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party‘s, including a government‘s, request to disclose your information.
Business Transfers: In the event that petblink is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.
Non-Private or Non-Personal Information: We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public user profile information, public Posts, the people you follow or that follow you, or the number of users who clicked on a particular link (even if only one did).

Modifying Your Personal Information

If you are a registered user of our Services, we provide you with tools and settings to access or modify the personal information you provided to us and associated with your account. You can also permanently delete your petblink account.

Our Policy Towards Children

Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us at privacy@petblink.com. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child‘s account.

EU Safe Harbor Framework

Petblink complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification, please visit the U.S. Department of Commerce website.

Changes to this Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at https://petblink.com/help/privacy. If we make a change to this policy that, in our sole discretion, is material, we will notify you via an email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.


Effective: March 01, 2014